Refund Policy

 

Effective Date: [Insert Date]

 

At Ford Detailing Services, we strive to provide high-quality car detailing services to meet your expectations. However, if you are not completely satisfied with our service, please read our refund policy below.

 

Cancellation and Refunds

If you need to cancel or reschedule your appointment, please notify us at least 24 hours before the scheduled service. Cancellations made within this time frame may be eligible for a full refund or rescheduling without penalty.

 

Refund Eligibility

Refunds will be considered if:

- The service was not provided as agreed due to our error.

- You experienced significant dissatisfaction with the service, and we were unable to resolve the issue satisfactorily.

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Please note that we reserve the right to decline refund requests that are based on unnecessary dissatisfaction or expectations beyond the agreed service scope. We encourage open communication to address any concerns so we can provide the best possible solution.

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To request a refund, please contact us as soon as possible at forddetailingservices@gmail.com with details of your booking and the reason for the refund request.

 

Refund Process

Once we receive your refund request, we will review it promptly and respond within 5 business days. If approved, refunds will be issued using the original payment method within 7-10 business days.

 

Non-Refundable Situations

Refunds will not be provided if:

- The cancellation is made less than 24 hours before the scheduled appointment.

- The dissatisfaction is due to factors outside our control, such as pre-existing vehicle damage.

- You fail to attend the appointment without notice.

 

Contact Us

If you have any questions about our refund policy or wish to discuss a specific issue, please contact us at forddetailingservices@gmail.com.